:root {
  --bg: #f3f4f6;
  --surface: #ffffff;
  --surface-2: #f8f9fb;
  --text: #16191d;
  --muted: #667085;
  --border: #e3e6ea;
  --shadow: 0 1px 2px rgba(16, 24, 40, 0.05), 0 1px 3px rgba(16, 24, 40, 0.08);
  --shadow-lg: 0 12px 32px rgba(16, 24, 40, 0.18);
  --primary: #2563eb;
  --primary-hover: #1d4ed8;
  --on-primary: #ffffff;
  --danger: #dc2626;
  --st-new: #2563eb;
  --st-taken: #d97706;
  --st-recall: #7c3aed;
  --st-success: #16a34a;
  --st-fail: #dc2626;
  --st-blacklist: #111827;
  --radius: 10px;
  --topbar-h: 60px;
  color-scheme: light;
}

@media (prefers-color-scheme: dark) {
  :root {
    --bg: #0e1115;
    --surface: #171b21;
    --surface-2: #1d2229;
    --text: #e7e9ec;
    --muted: #9aa2ad;
    --border: #2a3039;
    --shadow: 0 1px 2px rgba(0, 0, 0, 0.4);
    --shadow-lg: 0 12px 32px rgba(0, 0, 0, 0.55);
    --primary: #3b82f6;
    --primary-hover: #60a5fa;
    --st-new: #60a5fa;
    --st-taken: #f59e0b;
    --st-recall: #a78bfa;
    --st-success: #22c55e;
    --st-fail: #f87171;
    --st-blacklist: #d1d5db;
    color-scheme: dark;
  }
}

* {
  box-sizing: border-box;
}

html,
body {
  margin: 0;
  height: 100%;
}

body {
  background: var(--bg);
  color: var(--text);
  font: 14px/1.45 system-ui, -apple-system, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif;
  -webkit-font-smoothing: antialiased;
}

[hidden] {
  display: none !important;
}

button,
input,
select,
textarea {
  font: inherit;
  color: inherit;
}

/* ---------- кнопки и поля ---------- */
.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 6px;
  min-height: 36px;
  padding: 0 14px;
  border: 1px solid var(--border);
  border-radius: 8px;
  background: var(--surface);
  color: var(--text);
  text-decoration: none;
  cursor: pointer;
  white-space: nowrap;
  transition: background 0.15s, border-color 0.15s, transform 0.05s;
}
.btn:hover {
  background: var(--surface-2);
}
.btn:active {
  transform: translateY(1px);
}
.btn:disabled {
  opacity: 0.55;
  cursor: default;
}
.btn-primary {
  background: var(--primary);
  border-color: var(--primary);
  color: var(--on-primary);
}
.btn-primary:hover {
  background: var(--primary-hover);
  border-color: var(--primary-hover);
}
.btn-ghost {
  background: transparent;
  border-color: transparent;
}
.btn-danger {
  background: var(--danger);
  border-color: var(--danger);
  color: #fff;
}
.btn-danger:hover {
  background: color-mix(in srgb, var(--danger) 85%, #000);
}
.btn-outline-danger {
  border-color: color-mix(in srgb, var(--danger) 45%, var(--border));
  color: var(--danger);
  font-weight: 600;
}
.btn-outline-danger:hover {
  background: color-mix(in srgb, var(--danger) 8%, var(--surface));
}
.btn-sm {
  min-height: 30px;
  padding: 0 10px;
}
.btn-icon {
  width: 36px;
  padding: 0;
  font-size: 16px;
}

.input {
  height: 36px;
  padding: 0 10px;
  border: 1px solid var(--border);
  border-radius: 8px;
  background: var(--surface);
  outline: none;
  min-width: 0;
}
.input:focus,
.btn:focus-visible,
.card:focus-visible,
textarea:focus {
  outline: 2px solid var(--primary);
  outline-offset: 1px;
}

.badge {
  padding: 2px 8px;
  border-radius: 999px;
  background: color-mix(in srgb, var(--primary) 14%, transparent);
  color: var(--primary);
  font-size: 12px;
  font-weight: 600;
}

.chip {
  display: inline-block;
  max-width: 100%;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
  padding: 1px 8px;
  border-radius: 999px;
  background: var(--surface-2);
  border: 1px solid var(--border);
  color: var(--muted);
  font-size: 12px;
}

/* ---------- загрузка и вход ---------- */
.loading {
  display: grid;
  place-items: center;
  height: 100%;
  color: var(--muted);
}

.login {
  display: grid;
  place-items: center;
  min-height: 100%;
  padding: 16px;
}
.login-card {
  width: min(420px, 100%);
  padding: 32px 28px;
  border: 1px solid var(--border);
  border-radius: 16px;
  background: var(--surface);
  box-shadow: var(--shadow);
  text-align: center;
}
.login-card h1 {
  margin: 12px 0 8px;
  font-size: 22px;
}
.login-card p {
  margin: 0 0 20px;
  color: var(--muted);
}

.brand-mark {
  display: inline-block;
  width: 22px;
  height: 22px;
  border-radius: 6px;
  background:
    linear-gradient(var(--surface), var(--surface)) 5px 5px / 3px 12px no-repeat,
    linear-gradient(var(--surface), var(--surface)) 10px 5px / 3px 8px no-repeat,
    linear-gradient(var(--surface), var(--surface)) 15px 5px / 3px 10px no-repeat,
    var(--primary);
}
.brand-mark.big {
  width: 44px;
  height: 44px;
  border-radius: 12px;
  background:
    linear-gradient(#fff, #fff) 10px 10px / 6px 24px no-repeat,
    linear-gradient(#fff, #fff) 19px 10px / 6px 16px no-repeat,
    linear-gradient(#fff, #fff) 28px 10px / 6px 20px no-repeat,
    var(--primary);
}

/* ---------- верхняя панель ---------- */
.app {
  display: flex;
  flex-direction: column;
  height: 100dvh;
}

.topbar {
  display: flex;
  align-items: center;
  gap: 16px;
  min-height: var(--topbar-h);
  padding: 10px 16px;
  border-bottom: 1px solid var(--border);
  background: var(--surface);
}

.brand {
  display: flex;
  align-items: center;
  gap: 10px;
  flex-shrink: 0;
}
.brand-name {
  font-weight: 700;
  font-size: 16px;
}

.live {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  color: var(--muted);
  font-size: 12px;
}
.live-dot {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: var(--st-success);
  box-shadow: 0 0 0 3px color-mix(in srgb, var(--st-success) 20%, transparent);
}
.live.off .live-dot {
  background: var(--st-taken);
  box-shadow: 0 0 0 3px color-mix(in srgb, var(--st-taken) 20%, transparent);
}

.tabs {
  display: flex;
  gap: 4px;
  padding: 3px;
  border-radius: 10px;
  background: var(--surface-2);
  border: 1px solid var(--border);
  flex-shrink: 0;
}
.tab {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  height: 30px;
  padding: 0 12px;
  border: 0;
  border-radius: 7px;
  background: transparent;
  color: var(--muted);
  font-weight: 600;
  cursor: pointer;
  white-space: nowrap;
}
.t-short {
  display: none;
}
.tab.active {
  background: var(--surface);
  color: var(--text);
  box-shadow: var(--shadow);
}
.tab-count.tab-online {
  background: color-mix(in srgb, var(--st-success) 16%, transparent);
  color: var(--st-success);
}
.tab-count {
  min-width: 20px;
  padding: 0 6px;
  border-radius: 999px;
  background: color-mix(in srgb, var(--st-blacklist) 12%, transparent);
  color: var(--text);
  font-size: 12px;
  text-align: center;
}

.filters {
  display: flex;
  gap: 8px;
  flex: 1;
  min-width: 0;
}
.view-side .filters select {
  display: none;
}
.search {
  flex: 1;
  max-width: 280px;
}

.me {
  display: flex;
  align-items: center;
  gap: 8px;
  flex-shrink: 0;
}
.me-name {
  font-weight: 600;
  max-width: 180px;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

/* ---------- доска ---------- */
.board {
  display: flex;
  gap: 12px;
  flex: 1;
  min-height: 0;
  padding: 14px 16px 16px;
  overflow-x: auto;
}

.col {
  --st: var(--muted);
  display: flex;
  flex-direction: column;
  flex: 1 0 220px;
  max-width: 360px;
  min-width: 0;
  min-height: 0;
  border: 1px solid var(--border);
  border-top: 3px solid var(--st);
  border-radius: var(--radius);
  background: var(--surface-2);
  transition: opacity 0.15s, box-shadow 0.15s;
}
.col-new {
  --st: var(--st-new);
}
.col-taken {
  --st: var(--st-taken);
}
.col-recall {
  --st: var(--st-recall);
}
.col-success {
  --st: var(--st-success);
}
.col-fail {
  --st: var(--st-fail);
}
.col-blacklist {
  --st: var(--st-blacklist);
}

.col-head {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 10px 12px 8px;
}
.col-title {
  margin: 0;
  font-size: 14px;
  font-weight: 700;
}
.col-count {
  margin-left: auto;
  min-width: 24px;
  padding: 1px 8px;
  border-radius: 999px;
  background: color-mix(in srgb, var(--st) 15%, transparent);
  color: var(--st);
  font-size: 12px;
  font-weight: 700;
  text-align: center;
}

.col-list {
  display: flex;
  flex-direction: column;
  gap: 8px;
  flex: 1;
  min-height: 80px;
  padding: 4px 10px 10px;
  overflow-y: auto;
  border-radius: 0 0 var(--radius) var(--radius);
}
.col-empty {
  padding: 18px 8px;
  color: var(--muted);
  text-align: center;
  font-size: 13px;
}
.col-more {
  margin: 0 10px 10px;
  border: 1px dashed var(--border);
  border-radius: 8px;
  background: transparent;
  color: var(--muted);
  padding: 6px;
  cursor: pointer;
}

.board.dragging .col.drop-no {
  opacity: 0.45;
}
.board.dragging .col.drop-ok {
  box-shadow: 0 0 0 2px var(--st);
}
.board.dragging .col.drop-ok .col-list {
  background: color-mix(in srgb, var(--st) 7%, transparent);
}

/* ---------- карточка ---------- */
.card {
  --st: var(--muted);
  position: relative;
  padding: 10px 12px;
  border: 1px solid var(--border);
  border-left: 3px solid var(--st);
  border-radius: 8px;
  background: var(--surface);
  box-shadow: var(--shadow);
  cursor: grab;
  user-select: none;
  -webkit-user-select: none;
  touch-action: manipulation;
}
.card:hover {
  border-color: color-mix(in srgb, var(--st) 45%, var(--border));
}
.card-locked {
  cursor: pointer;
}
.card-new {
  --st: var(--st-new);
}
.card-taken {
  --st: var(--st-taken);
}
.card-recall {
  --st: var(--st-recall);
}
.card-success {
  --st: var(--st-success);
}
.card-fail {
  --st: var(--st-fail);
}
.card-blacklist {
  --st: var(--st-blacklist);
}
.card-ban {
  margin-top: 8px;
  padding: 3px 8px;
  border-radius: 6px;
  background: color-mix(in srgb, var(--st-blacklist) 10%, transparent);
  font-size: 12.5px;
  font-weight: 600;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.card-top {
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  justify-content: space-between;
  gap: 0 8px;
}
.card-phone {
  font-weight: 700;
  font-size: 15px;
  font-variant-numeric: tabular-nums;
  white-space: nowrap;
}
.card-time {
  color: var(--muted);
  font-size: 12px;
  font-variant-numeric: tabular-nums;
  white-space: nowrap;
}
.card-source {
  margin-top: 4px;
  color: var(--muted);
  font-size: 12.5px;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.card-bottom {
  display: flex;
  align-items: center;
  gap: 8px;
  margin-top: 8px;
  min-width: 0;
}
.card-who {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
  font-size: 12.5px;
}
.card-comments {
  margin-left: auto;
  color: var(--muted);
  font-size: 12px;
  white-space: nowrap;
}
.card-due {
  margin-top: 8px;
  padding: 3px 8px;
  border-radius: 6px;
  background: color-mix(in srgb, var(--st-recall) 12%, transparent);
  color: var(--st-recall);
  font-size: 12.5px;
  font-weight: 600;
  font-variant-numeric: tabular-nums;
}
.card-due.overdue {
  background: color-mix(in srgb, var(--danger) 12%, transparent);
  color: var(--danger);
}

.card-ghost {
  opacity: 0.35;
}
.card-chosen {
  box-shadow: var(--shadow-lg);
}
.card-drag {
  box-shadow: var(--shadow-lg);
  transform: rotate(1.5deg);
  cursor: grabbing;
}

/* ---------- карточка заявки (боковая панель) ---------- */
.drawer {
  position: fixed;
  inset: 0;
  z-index: 50;
}
.drawer-backdrop {
  position: absolute;
  inset: 0;
  background: rgba(15, 18, 22, 0.35);
}
.drawer-panel {
  position: absolute;
  top: 0;
  right: 0;
  bottom: 0;
  display: flex;
  flex-direction: column;
  gap: 16px;
  width: min(460px, 100vw);
  padding: 18px 20px 24px;
  overflow-y: auto;
  background: var(--surface);
  box-shadow: var(--shadow-lg);
  animation: slide-in 0.18s ease-out;
}
@keyframes slide-in {
  from {
    transform: translateX(24px);
    opacity: 0;
  }
}

.d-head {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 12px;
}
.d-phone {
  font-size: 22px;
  font-weight: 700;
  font-variant-numeric: tabular-nums;
}
.d-status {
  --st: var(--muted);
  display: inline-block;
  margin-top: 6px;
  padding: 2px 10px;
  border-radius: 999px;
  background: color-mix(in srgb, var(--st) 14%, transparent);
  color: var(--st);
  font-weight: 600;
  font-size: 13px;
}
.st-new {
  --st: var(--st-new);
}
.st-taken {
  --st: var(--st-taken);
}
.st-recall {
  --st: var(--st-recall);
}
.st-success {
  --st: var(--st-success);
}
.st-fail {
  --st: var(--st-fail);
}
.st-blacklist {
  --st: var(--st-blacklist);
}

.d-quick,
.d-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}
.d-actions {
  padding: 12px;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  background: var(--surface-2);
}
.btn-move {
  --st: var(--muted);
  border-color: color-mix(in srgb, var(--st) 45%, var(--border));
  color: var(--st);
  font-weight: 600;
}
.btn-move:hover {
  background: color-mix(in srgb, var(--st) 10%, var(--surface));
}
.to-new {
  --st: var(--st-new);
}
.to-taken {
  --st: var(--st-taken);
}
.to-recall {
  --st: var(--st-recall);
}
.to-success {
  --st: var(--st-success);
}
.to-fail {
  --st: var(--st-fail);
}

.d-block {
  display: flex;
  flex-direction: column;
  gap: 10px;
}
.d-ban {
  display: flex;
  flex-direction: column;
  gap: 8px;
  padding: 12px;
  border: 1px solid color-mix(in srgb, var(--st-blacklist) 35%, var(--border));
  border-radius: var(--radius);
  background: color-mix(in srgb, var(--st-blacklist) 7%, var(--surface));
}
.d-ban-title {
  font-weight: 700;
}
.d-ban .btn {
  align-self: flex-start;
}
.d-ban-add {
  align-self: flex-start;
}

.d-note {
  margin: 0;
  padding: 10px 12px;
  border-radius: var(--radius);
  background: var(--surface-2);
  color: var(--muted);
}

.d-info {
  display: grid;
  grid-template-columns: max-content 1fr;
  gap: 6px 16px;
  margin: 0;
}
.d-info dt {
  color: var(--muted);
}
.d-info dd {
  margin: 0;
  overflow-wrap: anywhere;
}

.d-section h3 {
  margin: 0 0 8px;
  font-size: 13px;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  color: var(--muted);
}
.d-list {
  display: flex;
  flex-direction: column;
  gap: 8px;
  margin: 0;
  padding: 0;
  list-style: none;
}
.d-item {
  padding: 8px 10px;
  border-radius: 8px;
  background: var(--surface-2);
}
.d-item-meta {
  color: var(--muted);
  font-size: 12px;
}
.d-item-text {
  margin-top: 2px;
  white-space: pre-wrap;
  overflow-wrap: anywhere;
}
.d-empty {
  color: var(--muted);
}
.via {
  margin-left: 6px;
  padding: 0 6px;
  border-radius: 4px;
  background: color-mix(in srgb, var(--primary) 14%, transparent);
  color: var(--primary);
  font-size: 11px;
  font-weight: 600;
}

.d-form {
  display: flex;
  flex-direction: column;
  gap: 8px;
  margin-top: 10px;
}
.d-form textarea {
  min-height: 72px;
  padding: 8px 10px;
  border: 1px solid var(--border);
  border-radius: 8px;
  background: var(--surface);
  resize: vertical;
}
.d-form .btn {
  align-self: flex-end;
}

/* ---------- страница «Чёрный список» ---------- */
.bl {
  flex: 1;
  min-height: 0;
  overflow-y: auto;
  padding: 16px;
}
.bl-inner {
  display: flex;
  flex-direction: column;
  gap: 14px;
  max-width: 860px;
  margin: 0 auto;
}
.bl-card {
  padding: 18px 20px;
  border: 1px solid var(--border);
  border-radius: 14px;
  background: var(--surface);
  box-shadow: var(--shadow);
}
.bl-card h2 {
  margin: 0;
  font-size: 16px;
}
.bl-hint {
  margin: 6px 0 0;
  color: var(--muted);
  font-size: 13px;
}
.bl-fields {
  display: flex;
  gap: 8px;
  margin-top: 14px;
}
.bl-fields .input:first-child {
  flex: 0 0 200px;
}
.bl-fields .input:nth-child(2) {
  flex: 1;
}
.bl-head {
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  justify-content: space-between;
  gap: 4px 16px;
  margin-bottom: 10px;
}
.muted {
  color: var(--muted);
  font-weight: 400;
}
.bl-list {
  margin: 0;
  padding: 0;
  list-style: none;
}
.bl-row {
  display: grid;
  grid-template-columns: 170px 1fr auto;
  align-items: center;
  gap: 4px 16px;
  padding: 12px 0;
  border-top: 1px solid var(--border);
}
.bl-phone {
  justify-self: start;
  padding: 0;
  border: 0;
  background: none;
  font-weight: 700;
  font-size: 15px;
  font-variant-numeric: tabular-nums;
  text-align: left;
  cursor: pointer;
}
.bl-phone:hover {
  color: var(--primary);
  text-decoration: underline;
}
.bl-reason {
  overflow-wrap: anywhere;
}
.bl-meta {
  color: var(--muted);
  font-size: 12.5px;
}
.bl-empty {
  padding: 18px 0 6px;
  color: var(--muted);
  text-align: center;
}

/* ---------- страница «Пользователи» ---------- */
.u-row {
  display: grid;
  grid-template-columns: 40px 1fr auto;
  align-items: start;
  gap: 4px 14px;
  padding: 12px 0;
  border-top: 1px solid var(--border);
}
.u-avatar {
  display: grid;
  place-items: center;
  width: 40px;
  height: 40px;
  border-radius: 50%;
  background: var(--surface-2);
  border: 2px solid var(--border);
  font-weight: 700;
  font-size: 14px;
  color: var(--muted);
}
.u-avatar.on {
  border-color: var(--st-success);
  color: var(--text);
}
.u-avatar.banned {
  border-color: var(--danger);
  opacity: 0.6;
}
.u-main {
  min-width: 0;
}
.u-name {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 4px 8px;
  font-weight: 600;
}
.u-device {
  margin-top: 3px;
  font-size: 12.5px;
  font-variant-numeric: tabular-nums;
}
.u-ban {
  margin-top: 4px;
  font-size: 12.5px;
  color: var(--danger);
}
.u-actions {
  display: flex;
  flex-wrap: wrap;
  justify-content: flex-end;
  gap: 6px;
}
.login-card .login-note {
  padding: 10px 12px;
  border-radius: 10px;
  background: color-mix(in srgb, var(--st-taken) 14%, transparent);
  color: var(--text);
}
.confirm-check {
  display: flex;
  align-items: center;
  gap: 8px;
  margin: -6px 0 18px;
  cursor: pointer;
}

/* ---------- подтверждение и уведомления ---------- */
.confirm {
  width: min(400px, calc(100vw - 32px));
  padding: 20px;
  border: 1px solid var(--border);
  border-radius: 14px;
  background: var(--surface);
  color: var(--text);
  box-shadow: var(--shadow-lg);
}
.confirm::backdrop {
  background: rgba(15, 18, 22, 0.4);
}
.confirm p {
  margin: 0 0 18px;
  font-size: 15px;
}
.confirm-input {
  width: 100%;
  margin: -6px 0 18px;
}
.confirm-actions {
  display: flex;
  justify-content: flex-end;
  gap: 8px;
}

.toast {
  position: fixed;
  left: 50%;
  bottom: 20px;
  z-index: 100;
  max-width: calc(100vw - 32px);
  padding: 10px 16px;
  border-radius: 10px;
  background: #16191d;
  color: #fff;
  box-shadow: var(--shadow-lg);
  transform: translateX(-50%);
}
.toast-error {
  background: var(--danger);
}

/* ---------- планшет: шапка в две строки ---------- */
@media (max-width: 1100px) {
  .topbar {
    flex-wrap: wrap;
  }
  .filters {
    order: 3;
    flex-basis: 100%;
  }
  .search {
    max-width: none;
  }
  .me {
    margin-left: auto;
  }
}

/* ---------- телефон ---------- */
@media (max-width: 760px) {
  .topbar {
    flex-wrap: wrap;
    gap: 8px 10px;
    padding: 8px 12px 10px;
  }
  #liveText,
  #meAdmin {
    display: none !important;
  }
  .tabs {
    order: 2;
    flex-basis: 100%;
    min-width: 0;
    overflow-x: auto;
    scrollbar-width: none;
  }
  .tab {
    flex: 1 1 auto;
    min-width: 0;
    justify-content: center;
  }
  .t-full {
    display: none;
  }
  .t-short {
    display: inline;
  }
  .bl {
    padding: 12px;
  }
  .bl-fields {
    flex-wrap: wrap;
  }
  .bl-fields .input:first-child,
  .bl-fields .input:nth-child(2) {
    flex: 1 1 100%;
  }
  .bl-fields .btn {
    flex: 1;
  }
  .bl-row {
    grid-template-columns: 1fr auto;
  }
  .bl-row .bl-info {
    grid-column: 1 / -1;
    grid-row: 2;
  }
  .u-row {
    grid-template-columns: 40px 1fr;
  }
  .u-actions {
    grid-column: 1 / -1;
    justify-content: flex-start;
  }
  .tab {
    padding: 0 8px;
  }
  .filters {
    order: 3;
    flex-basis: 100%;
    flex-wrap: wrap;
  }
  .search {
    flex-basis: 100%;
    max-width: none;
  }
  .filters select {
    flex: 1 1 0;
  }
  .me {
    margin-left: auto;
  }
  .me-name {
    max-width: 120px;
  }
  .board {
    gap: 10px;
    padding: 10px 12px 12px;
    scroll-snap-type: x mandatory;
  }
  .col {
    flex: 0 0 86vw;
    max-width: none;
    scroll-snap-align: center;
  }
  .drawer-panel {
    padding: 16px;
  }
}